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Full transparency

Exactly what gets cleaned

Most cleaning disputes come down to a scope nobody wrote down. So here's ours, in full — room by room, including the things we deliberately don't do.

Included in every cleanAdded on a deep clean

Kitchen

Standard clean

  • Benchtops and splashback cleaned and sanitised
  • Sink and tapware scrubbed and polished
  • Cooktop degreased
  • Exterior of oven, fridge, dishwasher and microwave wiped
  • Cupboard and drawer fronts wiped
  • Rangehood exterior cleaned
  • Bins emptied and relined
  • Floors vacuumed and mopped

Deep clean adds

  • Inside oven including racks and door glass
  • Rangehood filters degreased
  • Inside fridge and freezer
  • Inside all cupboards and drawers
  • Behind and beside movable appliances
  • Splashback grout detailed

Bathrooms

Standard clean

  • Shower, screen and tiles cleaned and descaled
  • Bath cleaned inside and out
  • Toilet disinfected inside and out including base
  • Vanity, basin and tapware polished
  • Mirrors cleaned streak-free
  • Towel rails and fittings wiped
  • Bins emptied
  • Floors mopped and disinfected

Deep clean adds

  • Grout scrubbed and treated
  • Silicone treated for mould
  • Exhaust fan covers removed and cleaned
  • Behind toilet and cistern detailed
  • Inside vanity cupboards and drawers
  • Shower head descaled

Bedrooms

Standard clean

  • All accessible surfaces dusted
  • Beds made or linen changed on request
  • Mirrors and glass cleaned
  • Skirtings and sills dusted
  • Bins emptied
  • Carpets vacuumed or hard floors mopped

Deep clean adds

  • Inside wardrobes and built-ins
  • Under beds and movable furniture
  • Ceiling fans and light fittings dusted
  • Window tracks and internal glass cleaned
  • Doors, frames and handles wiped
  • Wall spot-cleaning for marks

Living areas

Standard clean

  • All accessible surfaces dusted
  • Cushions plumped and furniture straightened
  • Coffee tables and side tables cleaned
  • TV screens and electronics dusted
  • Mirrors and glass surfaces cleaned
  • Floors vacuumed and mopped

Deep clean adds

  • Under and behind movable furniture
  • Upholstery vacuumed including under cushions
  • Skirtings and architraves hand-wiped
  • Light fittings and ceiling fans cleaned
  • Blinds and window tracks detailed
  • Air vents dusted

Throughout

Standard clean

  • Cobwebs removed
  • Light switches and door handles sanitised
  • Entry and hallway floors cleaned
  • Stair treads and rails cleaned
  • General tidy of visible clutter

Deep clean adds

  • All skirtings and architraves hand-wiped
  • All doors, frames and handles cleaned
  • All light fittings and switch plates detailed
  • All internal window glass, tracks and sills
  • Laundry tub, cupboards and appliance exteriors
Being upfront

What we don't do

Just as important as the inclusions. If you need any of these, tell us — we can usually arrange it separately or refer you to someone who specialises.

  • Biohazard, bodily fluid or needle clean-up
  • Hoarding and extreme clutter situations
  • External windows above ground floor (quoted separately)
  • Pest control and fumigation
  • Moving heavy furniture or appliances
  • Cleaning inside occupied wardrobes or personal drawers
  • Mould remediation caused by structural or ventilation faults
  • Garden, lawn and outdoor maintenance

Commercial scopes are built per site and can include almost anything on or off this list — from bin room washdowns to high-level dusting. Your written scope is what governs the work.

Free quote

Want a scope tailored to your place?

Tell us what matters most in your home or building and we'll write it into your quote.

  • Free, no-obligation quote
  • Reply within one business day
  • No lock-in contracts
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