In-home support, delivered with respect
Cleaning is only part of it. Our NDIS and aged care clients get the same cleaner each visit, at the same time, working at a pace that suits them.
Why Melbourne chooses Zonex for ndis & aged care cleaning
The same person, every visit
Consistency matters most in this work. You'll get to know your cleaner and they'll get to know your home.
Plan-managed friendly
We invoice plan managers and self-managed participants directly, with clear itemised invoicing.
Screened and trained
Police-checked cleaners with NDIS Worker Screening, trained in respectful in-home support.
Your pace, your way
We work to your routine and preferences. Nothing gets moved, thrown out or reorganised without asking.
What's included
Your final scope is agreed in writing before we start, so you know exactly what's covered and how often. This is our standard baseline.
General household
- Kitchen surfaces, sink and appliance exteriors
- Bathroom and toilet cleaning and disinfection
- Vacuuming and mopping throughout
- Dusting of accessible surfaces
- Bins emptied and relined
Laundry support
- Washing, drying and folding
- Bed linen changed and remade
- Ironing on request
- Putting laundry away as directed
Accessibility focused
- Clear walkways and trip hazards
- High-touch surface sanitising
- Mobility equipment wiped down
- Reaching high and low areas safely on your behalf
Optional extras
- Inside oven and fridge cleaning
- Window cleaning
- Seasonal deep cleans
- Decluttering assistance at your direction
Need something that isn't listed? Tell us when you enquire — most scopes are tailored, and we'll price the additions separately so nothing is bundled in without your say-so.
Who ndis & aged care cleaning suits
If any of these sound like your situation, this is the right service to enquire about.
- NDIS participants (plan and self-managed)
- Older Australians living independently
- People recovering from surgery or illness
- Carers needing practical support at home
- Home Care Package recipients
Frequently asked
About ndis & aged care cleaning specifically.
We work with plan-managed and self-managed participants and invoice against the relevant support item. Contact us with your plan details and we'll confirm exactly how we can support you before you commit to anything.
Yes, and we consider it essential for this service. You'll be matched with one cleaner and we'll always tell you in advance if they're away.
Just let us know. We understand appointments and health needs shift, and we'll do our best to move your visit rather than skip it.
Getting started is easy
From your first message to your first clean, here's exactly what happens.
- 01
Tell us what you need
Send through your details using the quote form, give us a call, or message us on WhatsApp. It takes about two minutes.
For commercial sites we'll ask about floor area, amenities, access and the frequency you have in mind.
- 02
We scope it properly
For homes we quote from your details. For commercial sites we arrange a free, no-obligation walk-through at a time that suits.
You'll get a written scope listing every task and how often it's done — so you know exactly what's included.
- 03
Meet your cleaning team
We assign a dedicated, police-checked cleaner or crew and introduce them before the first clean.
Access, alarm codes and any special requirements are recorded securely and briefed to your team.
- 04
We clean, you check
Your schedule runs like clockwork. If anything falls short, tell us within 24 hours and we return at no charge.
Your account manager checks in regularly, and periodic tasks are scheduled automatically so nothing gets forgotten.
If it's not right, we'll fix it
We'd rather come back and sort something out than have you feel short-changed.
24-hour re-clean guarantee
If any part of a clean isn't right, tell us within 24 hours and we'll come back and fix it free of charge.
Bond back guarantee
On end of lease cleans, if your agent raises a cleaning issue within 7 days we return and rectify it at no cost.
No surprise invoicing
The quoted price is the invoiced price. Any variation is agreed in writing before we do the work.
Other services we offer
Regular Home Cleaning
Weekly, fortnightly or monthly house cleaning with the same trusted cleaner each visit.
Learn moreDeep Cleaning
A full top-to-bottom reset that reaches everything a regular clean doesn't — inside appliances, behind furniture, grout and all.
Learn moreCarpet & Steam Cleaning
Hot water extraction for carpets, rugs and upholstery — lifting embedded dirt, stains and odour, not just the surface.
Learn moreReady to sort your ndis & aged care cleaning?
Send us a few details and we'll come back with a clear, itemised quote — usually within one business day.
- Free, no-obligation quote
- Reply within one business day
- No lock-in contracts